Questions from Small Business Owners
The questions small business owners ask us most about websites, Google, ads and AI.
Getting started
Where should a small business start with online marketing?
Usually with the foundations: a fast website and a complete Google Business Profile. Once those are right, ads and content work much harder. Our free audit tells you which to fix first.
What is included in the free online audit?
We check your website, your Google Maps listing, your social pages and how AI tools describe your business, then email you the top three fixes within 3 business days.
Where do you work?
All of our work is done online, so we help small businesses anywhere in Australia.
Pricing
How much does a small business website cost?
Websites start from $600. The final price depends on the number of pages, the copy needed and any extras such as booking links. You get a fixed quote before we start.
Is ad spend included in your fees?
No. You pay Google or Meta directly for your ads, so you always see the real spend. Our fee covers setting up and managing the campaigns.
Do you lock clients into long contracts?
No. Websites are a one-off project, and ongoing services such as ads or content are monthly arrangements you can stop with notice.
Results and AI
Can you guarantee first place on Google?
No, and you should be wary of anyone who does. Rankings depend on competition and Google’s own systems. We do the work that search engines reward and report honestly on what changes.
What is AI search optimisation?
It is the work of making your business easy for AI tools such as ChatGPT, Gemini and Google AI Overviews to understand and recommend. It builds on good SEO with structured data, clear answers and consistent details.
Do you use AI to make content?
Yes, to work faster and keep costs down. Every post, caption and image is checked and edited by a person before it is published.
Accounts and ownership
Who owns my website, domain and ad accounts?
Your business does. We set everything up in your name and add ourselves as a manager, so you keep full control and all your data.
Do you need my passwords?
No. Google, Meta and most platforms let you add us as a manager without sharing passwords. We will show you how.